Privacy Policy

Introduction

Rivia Infosys Pvt. Ltd. respects your privacy and is committed to protecting it through our compliance with this policy. This Privacy Policy outlines how we collect, use, maintain, and disclose information that you provide to us or that we collect when you interact with us.

By accessing or using our website (https://www.rivia.tech), engaging with our services, or communicating with us, you agree to the terms of this Privacy Policy. If you do not agree with these terms, please refrain from using our Website or services. This policy may be updated from time to time, and your continued use of our Website or services after any changes are made constitutes acceptance of those changes.

Information We Collect

1. Information You Provide Directly

We may collect information you provide when you:

  • Fill out forms on our Website
  • Contact us via email, phone, or other channels
  • Subscribe to newsletters or other updates
  • Participate in surveys, promotions, or events

This information may include but is not limited to:

  • Name
  • Email address
  • Phone number
  • Company name and role
  • Address
  • Other details relevant to your interaction with us

2. Information Collected Automatically

When you interact with our Website, we may collect certain technical data automatically, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device type
  • Usage details, such as time spent on pages and navigation paths

We use cookies and similar technologies to enhance your browsing experience. You can control cookie settings through your browser; however, disabling cookies may limit your ability to use certain features of the Website.

3. Information from Third Parties

We may receive information about you from third parties, such as:

  • Business partners
  • Publicly available sources
  • Third-party service providers, such as analytics tools

How We Use Your Information

We use the information we collect to:

  • Provide and improve our services
  • Respond to inquiries and support requests
  • Send important updates, including policy changes
  • Personalize your experience on our Website
  • Ensure security and prevent fraud
  • Fulfill legal and regulatory obligations

Disclosure of Information

We may share your information with:

  • Subsidiaries and affiliates
  • Trusted third-party service providers who assist in our operations
  • Legal authorities or other entities as required by law
  • Third parties in connection with a merger, acquisition, or sale of assets

We do not sell, rent, or share your personal information for marketing purposes without your explicit consent.

Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations.

Your Rights

Depending on your location, you may have the following rights concerning your personal information:

  • Access: Request a copy of your data.
  • Correction: Update inaccurate or incomplete information.
  • Deletion: Request that we delete your data, subject to legal constraints.
  • Objection: Restrict certain types of processing.

To exercise these rights, contact us at [email protected].

Security

We implement robust technical and organizational measures to safeguard your personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

Third-Party Links

Our Website may contain links to external websites. We are not responsible for the privacy practices of these third-party sites. Please review their policies independently.

Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page with an updated revision date. We encourage you to review this policy regularly.

Contact Us

If you have any questions, concerns, or complaints regarding this Privacy Policy, please contact us at:

Rivia Infosys Pvt. Ltd.
Bagbazar, Kathmandu, Nepal
Phone: +977-1-5923132
Email: [email protected]
Website: www.rivia.tech

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